Shipping & Returns
We offer simple, flat-rate shipping to keep checkout easy and predictable.
U.S. Shipping
-
Standard Shipping (5–8 business days): $7
-
Expedited Shipping (2–3 business days): $16
-
Free U.S. Shipping on Orders $95+
Orders are processed within 1–3 business days (excluding weekends and holidays). Delivery times may vary during peak seasons or due to carrier delays.
International Shipping
International shipping rates are calculated at checkout. Please note that customs fees, duties, or taxes are the responsibility of the customer and are not included in shipping costs.
Returns & Exchanges
We want you to love your Bramblewood pieces 🤍 If something isn’t quite right, we’re happy to help.
Return Eligibility
-
Returns must be requested within 14 days of delivery
-
Items must be unused, unworn, and in original condition
-
Items must be returned with original packaging (if applicable)
Non-Returnable Items
For hygiene and safety reasons, the following items are final sale:
-
Home décor (pillows, blankets, throws, covers)
-
Sale items
-
Gift cards
How to Start a Return
-
Email us at roxyquik54@gmail.com. Include your order number and reason for return
-
Once approved, return instructions will be provided
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected:
-
Approved refunds will be issued to your original payment method
-
Please allow 5–10 business days for processing
Original shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with photos so we can make it right.
Our Promise
We thoughtfully curate every item at Bramblewood Collective and appreciate your support of our small boutique. If you have questions at any time, we’re always happy to help.